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Robotic Process Automation Training
Robotic process automation (or RPA) is an emerging form of clerical process automation technology based on the notion of software robots or artificial intelligence (AI) workers.
Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.
A software 'robot' is a software application that replicates the actions of a human being interacting with the user interface of a computer system. For example, the execution of data entry into an ERP system - or indeed a full end-to-end business process - would be a typical activity for a software robot. The software robot operates on the user interface (UI) in the same way that a human would; this is a significant departure from traditional forms of IT integration which have historically been based on Application Programming Interfaces (or APIs) - that is to say, machine-to-machine forms of communication based on data layers which operate at an architectural layer beneath the UI.
- Organizations using Robotic Desktop Automation and Robotic Process Automation are realizing a faster and greater return on investment when both are leveraged in the transformation journey. By removing lower value, repetitive activities from the desktop—such as application sign-on and call set-up—CSRs in your front office can focus on the customer and deliver exceptional service. In the back office, fully automating high-volume, rules-based processes to reduce costs, accelerate productivity, and decrease errors will free employees to perform higher-value work. Some key benefits customers experience with robotic automation:
- Optimize customer service processes by simplifying the desktop
- Orchestrate the customer journey by integrating customer channels, business data, and enterprise applications
- Enforce regulatory and service-level agreement compliance
- Improve agility and speed to market to meet changing business needs
- Enable 24x7 workflow processing.
- Understanding skills in the true business case for Robotics Process Automation
- Future of the technology leads and is heading what the future holds
- Knowledge in how these RPA can be utilized across the Organizations
- Understanding skills in RPA which can be utilized across the Organizations to boost revenues
- Skills in cost efficiencies of ROI and various RPA solutions
- Leverages knowledge in dissecting the myths from the facts and realize the true benefits of RPA
- Drive the strategic and tactical roll out of the RPA solution
- Managing of RPA solutions to ensure lasting results
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